Every answer about Driven, in one place.
Search the full FAQ for owners and tenants — fees, lease terms, maintenance, documents, and policies. Sourced directly from our management agreement.
Browse by topic
Every question is filed under one of these categories.
Length, auto-extension, and termination of your management agreement.
Every fee we charge owners — what it is, when it's earned, and why.
How owner reserves work and why we hold them.
What Driven is authorized to do on your behalf.
What we need from you to manage your property well.
Required coverage, indemnity basics, and dispute resolution.
How deposits are held, applied, and returned.
How your property is marketed and who owns the content.
What happens when the management agreement ends.
How repairs get done — and who pays.
Showings, screening, and signing a lease.
Logging in, account setup, and using the Rentvine tenant portal.
How to pay rent in Rentvine — methods, fees, autopay, and late fees.
How to submit and track maintenance requests in the Rentvine portal.
How to reach us, response times, and property communication etiquette.
End-of-lease process for tenants.
How to reach Driven Property Management.
Source documents
Read the originals. Every FAQ cites the exact section.
The TXR-2201 agreement between Driven Property Management and the property owner. Covers term, fees, broker authority, reserves, and owner responsibilities.
Addendum to the management agreement detailing Driven-specific policies, tenant-facing provisions, and special clauses.
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